One of the very rare issues that happens with a printer manufactured by Brother is the Brother Printer Not Printing Black Ink. The issue happens when the black printhead of the printer is dirty. Unless you perform the printhead cleaning, Brother printer won’t print black. Whenever your printer suffers from this problem, you will have to perform a head cleaning of the printer. Read the full blow to get clear step-by-step instructions to fix the Brother printer black ink not working.
Step 1– Press the Menu button on the printer.
Step 2– Press the OK button.
Step 3– Press the down arrow on the printer to find the cleaning option.
Step 4– When the “Cleaning” option shows up, press the “OK” button on the printer.
Step 5– When your Epson printer is not printing in black color, you need to clean the black printhead. Use the UP and DOWN keys to find the “Black” option.
Step 6– Press the OK button to start the black printhead cleaning.
Step 7– The printer will start cleaning the black printhead. Brother Printer Not Printing Black Ink if you turn off the printer during the cleaning process.
Step 8– Once the cleaning is done, you need to run the nozzle check to check the print quality. Press the MENU button once.
Step 9– Press the OK button to enter the ink menu.
Step 10– Press OK again to run the nozzle check and Test print.
Step 11– Hit the OK key once when “Print Quality” displays on the screen.
Step 12– Press the Start button once to run the Print quality test.
Step 13– The printer will print a test page after a few minutes. Check the printed page to see if the Brother printer black ink not working issue is fixed or not.
If the quality is ok then the cleaning is successful, if you think the black printhead still needs some cleaning you can continue with the next steps to clean it again.
Step 14– When asked by the printer if the quality is OK, press the down arrow
Step 15– The printer will prompt if Black OK, press the down arrow again
Step 16– Press the OK button on the printer to start cleaning again
After the cleaning is done, print a test page to see if the Brother Printer Not Printing Black Ink problem is completely fixed or not. The issue is most likely to get fixed if you do the cleaning 2 times. “Brother printer not recognizing my black ink cartridge” is an issue that needs immediate attention. Follow the guide step by step and do not miss even a single step. If you get any further issues or the black ink is still not working, you should call Printer Touch and get immediate support.