Many users are facing the issue of the Epson Printer not recognizing new ink cartridges. The issue can occur because of a lack of proper installation or due to the contacts of the cartridges getting dirt. If your printer cannot recognise ink cartridges Epson, just follow the steps provided in this blog and start printing again
Step 1– Open the printer menu and select the settings
Step 2– To fix Epson printer not recognizing ink, you need to select supply status and press the “ok” button
Step 3– Press the left arrow button to select “Replace Ink Cartridges” and then press the “OK” button. We are going to trick the Epson printer that we are installing new ink cartridges to solve the problem of Epson not recognising ink cartridges
Step 4– The printer will ask for the confirmation. Press the “OK” button to proceed.
Step 5– To fix Epson printer not recognising ink cartridge, we need to physically reinstall the cartridges. Follow the steps below to do the same.
Step 6– Each cartridges are fixed using a clip. Put your finger on the clip of the cartridges and push on it to detach the ink cartridges
Step 7– Lift the cartridges out from the printer. Repeat the process for each cartridge.
Step 8– Take a clean cloth and clean the contacts on the ink cartridges before putting them back into the slots. If the contacts are not clean, Epson cannot recognize ink cartridge.
Step 9– Put the cartridges into their respective slots and push them down using your finger to lock them.
Step 10– Close the top cover of the printer.
Experiencing an “Epson printer not recognizing new ink cartridge” error can be frustrating, but the solutions above should help. By uninstalling the cartridges, cleaning the contacts, and then reinstalling them back you can get your Epson printer to recognize new cartridges. If your Epson printer does not recognize ink cartridges even after troubleshooting, consider reaching out to Printer Touch. Get in touch now!