Printer Touch

Having an Issue with Your Printer?

Printer Issue

Here are Troubleshooting Steps for your Printer

Printer Offline

Printer in “Offline” status can be because of different issues. The main reason the Printer is showing offline is due to issues related to system and driver updates.
To solve this issue, you need to download the latest printer driver updates.
  • Go to the webpage of the printer manufacturer
  • Click on the “Support” Section
  • Choose printer type or search for your printer model from the search box
  • Click on driver download
  • Run the installation file 
  • Restart the system to reflect the change
Talk to a printer expert now If there is an issue with your printer or you are unable to get your printer online.  If your issue still not resolve You need to Start Chat with Technician.

Printer Paper Jam

Paper jam in a printer happens when pieces of paper or dirt get inside the printer and paper is unable to go in and out for the printing process.

Paper jams in printers can also be caused because of a damaged print roller or any hardware part. Here is how you clear a printer paper jam.
  • Disconnect the printer from the power
  • Open printer doors
  • Look for stuck paper in the printer
  • Carefully take out shreds of paper 
  • Clean the printer if there is any dirt inside the printer
  • Clean the printer rollers
  • Close all the doors
  • Start the printer again
Talk now with a printer expert and clear the paper jam in minutes. If your issue still not resolve You need to Start Chat with Technician.

Printer Setup Issue

Setting up a printer for use is easy on a Windows computer. Follow the steps to easily set up a new printer on your computer.

  • Click on the start menu
  • Select Settings
  • Click on “Bluetooth and devices”
  • Select “Printers and scanners”
  • Open printer and scanner settings
  • Next to Add a printer or scanner, select Add device.
  • Wait for the computer to find your printer
  • Locate the printer and select “Add device”
Click here to get support on printer setup issues. Your dedicated printer expert will help you set up your printer. If your issue still not resolve You need to Start Chat with Technician.

Printer code Errors and Messages

Printer Code Errors and messages are a way for your printer to display what is going wrong with your printer.

Each error code tells a different and unique issue with the printer. The printer displays error codes and messages for every issue like paper jams, print head problems, cartridge issues, etc.The error codes and messages are different for every printer. The code varies but it means the same that your printer requires your immediate attention.Get in touch with us now if you are receiving error codes and messages on your printer. Our printer experts are available 24*7 to tackle all printer-related issues. If your issue still not resolve You need to Start Chat with Technician.

Printer Not Connecting to WiFi

Printers having the functionality of wireless connection can go into a state where the printer is not able to connect to the wifi.

It usually happens due to a driver issue or issues with your WiFi. To fix this:
  • Bring the printer closer to the WiFi
  • Restart the Printer
  • Delete the WiFi connection
  • Connect to the WiFi again
  • Enter the correct username and password for connecting to the WiFi
If re-establishing the connection does not work out, you will need to download and install the latest printer driver updates. You can download the latest printer driver from the Brand’s Website or through system updates. Contact us now if you are unable to connect your printer to the WiFi. If your issue still not resolve You need to Start Chat with Technician.

Printer in Error State

It might be annoying and reduce productivity if your printer is displaying an error state.

To fix the printer in the error state, adhere to the following instructions.
  • Inspect the printer for any stuck paper or obstructions.
  • Ensure cartridges are properly installed and have sufficient ink or toner.
  • Verify that the printer is correctly connected to your computer or network.
  • Make sure your printer drivers are up to date.
  • Restart both your printer and computer to reset any temporary glitches.
  • Look for any error codes or messages displayed on the printer screen or your computer for specific troubleshooting.
Speak to us now for further assistance if your printer is in an error state. If your issue still not resolve You need to Start Chat with Technician.

Printer Not Printing

A printer can stop printing due to a variety of issues. Issues with the connection, problems with the ink or toner cartridge, and issues with the printer driver and

software are some of the common issues that can lead to printers not printing. When the printer is not printing.
  • Check all cable connections and the WiFi if you are using a Wi-Fi printer
  • Look for printer paper jams and clear any
  • Check the printer rollers for their grip on paper
  • Clear the printhead
  • Download and install the latest printer update
Connect with our team now to solve the printer not printing issue and get back to printing again. If your issue still not resolve You need to Start Chat with Technician.

Printer Driver

If the printer driver malfunctions, you will need to uninstall the printer driver and download….

the latest one that is compatible with the operating system you are using.  To download the latest updates on your Windows computer.
  • Go to the settings of your computer
  • Click on Update settings
  • Click on “Check for updates”
  • The printer updates if available to download will show in the list
  • Select the updates and click on “Download and install”
The printer driver will be automatically downloaded and installed in a few minutes. After the installation is done, restart your computer. Contact us now to get any help or guide to get through downloading and installing printer drivers on your computer. If your issue still not resolve You need to Start Chat with Technician.

Printer Issue After Windows Update

When you update your Windows computer, compatibility issues with other software arrive due to a change in the system framework…

or some other issues. If you are facing issues with your printer after recently updating the Windows system, you will need to roll back the system update.
  • Go to the system settings from the start menu option
  • Select the recovery option from the system settings
  • Select the last update and click on delete and rollback  windows
  • Your latest Windows update will be deleted.
Click here to solve all your printer issues after you update your windows. If your issue still not resolve You need to Start Chat with Technician.

Printer Troubleshooting

A troubleshooter is an automated tool that can identify and resolve some PC issues on its own.

Installing and connecting to a printer can be fixed with the printing troubleshooter.
  • Click on the start menu and then go to settings
  • Find Troubleshoot settings from the search bar and open it
  • Select additional troubleshooter
  • You will see a list of devices
  • Select printer
  • Click on “Run the Troubleshooter”
The troubleshooter will automatically find and fix problems requiring troubleshooting. Get in touch with our printer experts if you are not able to find the troubleshooting options or if you want us to guide you through the whole process. If your issue still not resolve You need to Start Chat with Technician.

Printer Job Stuck In Queue

When you give multiple printing commands to the printer, it goes into the print queue. When the Queue is overloaded, print jobs get stuck

and the printer stops printing new pages. To clear the print job stuck in the queue.Select Devices > Printers & scanners > Open queue > Document > Cancel.
  • From the start menu, go to the control panel
  • Select devices from the menu
  • Select “printers and scanners” from the device list
  • Go to the print queue
  • Click on “document”
  • Select “cancel all documents”
If the print jobs are still stuck in the queue, you might have to restart the print spooler. If you are not able to print because the print job is stuck, Contact us immediately to not lose your precious time. If your issue still not resolve You need to Start Chat with Technician.

Others

Printer issues like driver conflicts, overheating, and memory errors can slow down your work and make

  • Driver conflicts occur when the printer’s software is incompatible with the operating system or other installed applications, leading to malfunction.
  • Overheating can happen if the printer is used extensively without adequate cooling periods, potentially damaging internal components.
  • When a printer’s memory cannot handle large or complex print jobs, sluggish performance or partial printing results. This is known as a memory fault.
  • The functionality of a printer can also be impacted by electrical issues like power surges. These problems can be avoided with proper printer usage and routine software updates.
Talk to us now to get your printer checked and fixed immediately without any hassle. If your issue still not resolve You need to Start Chat with Technician.

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