Tally Printer Paper jam is one of the most common issues faced by tally users. Solving the issue of paper jams in the tally printer is very easy, you can solve it yourself. In this blog, we tell you the most common causes of Tally printer jams and a full extensive instructions to follow and fix tally printer paper jam.
Causes of tally Printer Paper jam
- Driver issues like outdated drivers and incompatible drivers are one of the main behind the issue of the Tally printer keeps jamming
- Paper getting stuck inside the printer is one of the most common problems that cause Tally printer paper jam.
- The rollers inside the printer rollers have lost all their grip so the paper is not being held by the rollers causing Tally printer paper jam
How to fix tally printer paper jam
Here is how you can fix tally printer paper jam
- Go to the tally website
- On the website of tally printers, look for the download section on the website
- You can find the download section on the top menu labeled “Support and Downloads”
- A new support page will appear on the screen where you will be able to see a list of printer applications
- From the list, click on “printer drivers” to download the latest printer drivers.
- You should check the date of the update beforehand by downloading the driver
- If the drivers are the latest, click on it
- The printer driver will download automatically
- Run the setup file and install the latest printer driver
- If the tally printer keeps jamming, an updated printer driver might solve the issue.
- If the issue is not solved, follow the next steps as mentioned below
- To fix the tally printer paper jam, you will have to find the printer paper jam and fix it
- Before start fixing the Tally printer paper jam, turn off your printer and completely detach it from the electrical cord from where energy is supplied to the printer
- After the printer is turned off, put out the paper tray that loads the paper out of the printer
- Open the printer doors of your tally printer
- Use a light to check the inside of the printer and see if any paper is causing the Taly printer paper jam.
- If you see a piece of paper jammed inside the printer, use your hands to pick out the shredded paper and keep it aside
- While taking out the papers from the printer, be very careful
- Pushing too hard can tear the paper more and then it will be harder for you to fix tally printer paper jam
- After you have checked and fixed the printer jam on the front, turn your printer upside down
- Clear the back doors of your printer
- Look for a paper jam-like situation in the back side of the printer
- If there is dirt inside the printer, the dust can accumulate in the hardware pieces of the printer which might be responsible for Tally printer paper jam.
- Clean all the dust using a cloth.
- The Tally printer keeps jamming because of an issue with the printer rollers.
- When the printer rollers lose its grip on paper, it becomes harder for the printer to take in and print out papers causing a tally printer paper jam
- Check the printer rollers for friction.
- Take a moist cloth and rub clean the printer rollers, it helps in improving the grip of rollers while holding paper sheets
- If the printer rollers are worn out, change it
- Buy printer rollers from the official website of the tally printers or you can get the rollers replaced directly from the tally support centre
- Set everything back after the examination of printer rollers is done.
- Close all the doors opened during the process
- For the paper tray back into the printer
- You must check that the papers in the paper tray are in good condition and properly aligned. Misaligned papers play a huge role in the problem of the Tally printer keeps jamming
- Align your papers carefully in the paper tray
- After successfully completing all the above steps, it is time now to run a print test and check whether the issue of the Tally printer paper jam is completely eliminated or not.
If your tally printer keeps jamming and you are not able to find the exact reason behind it, we recommend you contact printer service. The best printer service provided right now is Printer Touch. We at Printer Touch provide extensive support for tally printer paper jam and all the other issues related to tally printers. We make sure that you get back to printing immediately and for that, our printer experts are available for your service through the 24 hours.