The most annoying issue with the Brother printer is the Brother printer not scanning to computer. It can be a glitch or a configuration error. An outdated scanner driver is also one of the prominent reasons for the Brother scanner not working. If you are going through this problem, just relax. Follow this troubleshooting guide to fix the problem of Brother printer not scanning.
Step 1– To fix the problem of the Brother printer scanner not working, first open the start menu and open “Device Manager”.
Step 2– Select the “Universal Serial Bus Controller” option.
Step 3– Right-click on it and select “Scan for hardware changes” as shown in the image. The scan will be completed in a few seconds.
Step 4– Click on the Imagine devices to expand the sub-menu and then select the Brother printer not scanning to computer.
Step 5– Right-click on the printer and then choose the “Update driver” option.
Step 6– Click on “Search automatically for drivers”. The Windows computer will automatically search and update the printer scanner drivers. After the driver has been updated, if still Brother printer not scanning, follow the next steps of the tutorial.
Step 7– Go to the control panel from the start menu.
Step 8– Click on the “Search” box on the right side. Type “Scanners” and press the Enter button to search.
Step 9– From the options provided, click on “View scanners and cameras”.
Step 10– Choose the Brother scanner not working and then click on the “Properties” button.
Step 11- Click on the “Network Setting” tab.
Step 12– Locate the browse button in the window and click on it.
Step 13– If your Brother Printer does not show up on the list, click on the “Refresh” button.
Step 14– Select your Printer and then click on the “OK” button.
The issue of Brother printer not scanning to computer is discussed in this informative blog. To fix the issue, you need to first update the scanner driver and if it does not work out then you need to change the “Network Settings” of the Brother printer you are using. If you tried all the methods listed above and still your Brother printer scanner is not working, contact Printer Touch to fully check your printer and suggest the easiest solutions. Get in touch with Printer Touch now!