Brother print job stuck in queue is a normal person but it is very well known that Brother is one of the most appreciated printer brands around the world when it comes to sheer reliability. You can keep running the Brother printer and expect it to deliver every time. If your Brother printer keeps cancelling print jobs, there might be a lot of reasons behind that. If the print job is stuck, you will not be able to print anything. Here is a list of most of the common reasons behind Brother printer jobs stuck and how to solve them
Reasons for Brother print job stuck in queue
Printer Paper jam
Paper jam is one of the most overlooked reasons for the Brother printer job stuck when trying to print. When there is a piece of paper stuck inside the printer, the path of the paper is blocked resulting in printer paper jam.
Printer Driver
Printer drivers get outdated with time. When the printer driver is outdated, it can get bugs and different glitches. An outdated printer drive is one of the big reasons why Brother printer cancels print job by itself
Cartridge issue
When there is a very low level of ink left in the ink cartridge or the ink cartridge is faulty, it is not able to deliver the required ink for printing pages
Print queue overload
When you give a lot of print instructions to your printer, these print jobs form a queue. When there are a lot of print jobs in the queue, the print queue is overloaded, resulting in a print queue jam
This guidance makes it very easy for you to solve the Brother print job stuck in the queue. You can follow the instructions below to do so. You can also call Printer Touch to help you troubleshoot Brother Printer issues.
Clear Print Queue to Fix Brother print job stuck in queue
- Go to the settings of your computer by opening the control panel of windows
- To open the control panel, go to start or hit the “Windows” button and search for the control panel
- When on the control panel window, search for “devices and printer”
- Click on devices and printers, and a new window will open
- You will see a list of devices attached to your computer
- Select the Brother printer
- Go to the printer settings
- There will be a list of settings you can change. Find “Print queue” from the setting
- Click on “Cancel all documents.”
All the documents that were lined up to print will be cancelled and the brother print Job stuck in queue will be cleared
If the Printer does not start printing even after the print queue is cleared, you will need to restart the print spooler.
How to restart the Print spooler service
Restarting the print spooler is one of the key steps for solving the issue of the Brother printer job stuck while printing. Restarting the print spooler hardly takes even two minutes. Follow the steps below to restart the printer spooler service
- Open the control panel by pressing the “Windows” key on your keyboard
- On the control panel, go to the “system settings.”
- From the list of settings, click on “printer setting.”
- Find “Spooler services” in the settings and click on it
- Click on “restart” to restart the print spooler service.”
Update Printer Driver to fix Brother print job stuck in queue
If the Brother printer cancels print job by itself after clearing print jobs and restarting the print spooler, the problem must be with the printer driver. You will need to update the printer driver to resume your printing work.
How to update the printer driver on the Brother printer
- Visit the official website of Brother
- Click on “support and download”, which is usually located in the top menu of the website
- When the support page opens, it will show you a list of types of printer
- You can search by your printer type from the search bar. You can directly search for your printer
- On the search bar, type your printer model no
- When your printer model comes up, click on it to see a list of software available for you to download
- Click on “Printer driver.”
- Choose your operating system in the next step, and your printer driver will be downloaded
After the printer driver update is downloaded. Open the setup files by double-clicking on it. Just follow all the instructions carefully to install the printer driver driver
After the printer driver is installed, restart your computer and then run a print test if the issue of the Brother print job stuck in queue is cleared or not. If the issue is not solved, call Printer Touch to get advice from a printing expert.
