Epson Printer Ink Cartridge Not Recognized is an error that shows up when your Epson printer is not recognized by the printer. To avoid this issue, you should always use genuine ink cartridges supplied by Epson. If you are using a genuine ink cartridge and you get Epson new ink cartridge not recognised error, the problem might be with the metal contacts of either the printer or the cartridge. In this blog, we will guide you through the process of cleaning the metal contacts and installing the cartridge correctly.
How to Fix Epson Printer Ink Cartridge Not Recognized Error
Step 1– Take out the new cartridge not recognized Epson from the printer.
Step 2– Put the cartridges on a flat surface underneath a towel to reduce the risk of ink leakage.
Step 3– Press the power button on the printer to turn it off.
Step 4– Unplug the power cable from the printer to keep it completely turned off during the process of fixing the Epson print new cartridge not recognised problem.
Step 5– The metal contact of the ink cartridge is located in the front of the cartridge. Locate the contact.
Step 6– Take a lint-free cotton cloth and some rubbing alcohol. Pour a little of the rubbing alcohol into the cloth to moisten it slightly.
Step 7– Wipe the metal contact of the ink cartridge with the damp cloth. While cleaning the contacts, make sure that there is no residue left on them.
Step 8– Locate the metal contacts inside the printer and clean it using the same cloth dipped in rubbing alcohol.
Step 9– The Epson new ink cartridge not recognised issue will be fixed by now. You can now reinstall the ink cartridges back into the printer.
Step 10– Put the power cable back into the printer and turn on the supply.
Step 11– Close the covers and print a test page to check if the Epson Printer Ink Cartridge Not Recognized issue is fixed or not.
If the Epson Printer Ink Cartridge Not Recognized error keeps popping up, even after trying these fixes, it can feel like an endless loop. Sometimes, a simple reset or making sure contacts are clean can do the trick, but occasionally the issue needs a bit more troubleshooting. If Epson print new cartridge is not recognised and continues to be a problem, get support for your Epson Printer. Call Printer Touch at +1-844-460-2008 for guided support on any printer-related issues.