The Epson printer offline problem is often linked to connectivity issues or configuration errors. Because of the wrong settings, you might be experiencing a situation where the Epson printer keeps going offline. The good news is it’s usually fixable with a few steps. In this guide, we’ll walk you through quick and effective troubleshooting tips to bring your Epson printer back online and keep it connected.
Step 1– Open any document that you want to print, click on print, and check if Epson the printer is offline.
Step 2– Navigate your way to the control panel and then select “Hardware and Sound” settings from the menu.
Step 3– Click on “Devices and Printers”.
Step 4– To fix the Epson printer offline problem, right-click on the Epson printer and click on “See what’s printing”.
Step 5– A new window will appear on the screen. Click on the “Printer” tab.
Step 6– Uncheck the option of “Use printer offline”. This will fix the Epson printer offline issue.
Step 7– If your Epson printer keeps going offline, you need to check the port settings too. Open printer properties and then click on the “Ports” tab which will be on the top of the window as shown in the image below.
Step 8– There will be a list of ports that are used to connect the printer. Make sure that the Standard TCP/ IP Port is checked. If it is not then click on the box to check it.
Step 9– After checking the port, click on the “Configure Port” button.
Step 10– The Epson printer keeps going offline because of SNMP status being enabled. Disable it by clicking on the checkbox and then click on “OK” to save the settings.
If your Epson printer offline issue persists despite trying these steps, you can look to update the printer drivers. Even if after updating the drivers, the Epson printer keeps going offline, it might be time to explore more advanced solutions or seek help from the Printer Touch support team. The team of printer experts is just a call away. Get in touch with Printer Touch at +1-844-460-2008.