There are a few reasons or underlying issues that can cause a very common problem of Epson Printer Job stuck in Queue. When a Print job becomes stuck, the printer becomes non-operational and it can put your work to pause. Do not suffer through such problems when you can easily solve this issue. Fixing the issue of documents stuck in print queue is very easy to do, just follow the step-by-step guide carefully
Reasons for documents stuck in print queue
- Print queue overload
Your printer creates a queue of print jobs when you send it multiple print instructions. A print queue jam occurs when there are many print jobs in the queue, overloading the print queue.
- Empty cartridge
Very little ink or dried ink inside the cartridge can occasionally cause “Epson print jobs stuck in queue,” Your printer will accept instructions to print even if it has little or no ink, which will cause pages to get stuck in the print queue.
- Outdated Printer Driver
With an outdated driver or driver that is corrupt, your computer is unable to give printing instructions to the computer resulting in the Epson print queue stuck
Printer Touch can assist you in clearing documents stuck in printer queue, or you may perform the manual troubleshooting methods outlined below.
Step-by-step fix for Epson print jobs stuck in queue
Step 1- Check Connections
- Verify that the computer and printer are linked to the same wifi network and that there is a strong signal from the network.
- If the USB cable used to connect the printer to the computer is damaged, replace it. If the cable is ripped.
- Open the doors of the printer
- Clean the rollers of the printer
- Close the printer doors
Step 2- Clear Print Queue
When the print queue is overloaded after you have given too many printing commands at a time, printing stops because documents in printer queue not deleting
You need to clear the print queue to start printing again. To clear the print queue,
- Go to “Settings” on your computer
- Navigate to printer settings
- Find “Print queue” in the settings and click on “cancel all documents”
Your print queue will be cleared and you will be able to start printing but if it does not work out, you need to continue to steps 3 and 4 of the guide.
Step 3- Download and install the Epson Printer Driver
To update the driver, follow the simple steps explained below
- Go to the Epson printer website from the internet browser
- Look on the website for the Support section and click on
- Select your device type. Click on “Printers”
- Choose your device type or select your printer model
- Click on “driver updates” and choose your operating system
- Click on “Download driver” and the latest printer drivers will be downloaded
- Open the downloads folder
- Double-click on the printer driver setup file
- Click on “Next”
- Click on “Install”
- Follow the onscreen instructions to install the printer driver
Printer Driver will be installed and you will be able to fix the problem of documents stuck in printer queue.
Documents in printer queue not deleting.
Documents in printer queue not deleting are caused by the cache folder of the print spooler service being full of cached files. You need to delete all the files and restart the print spooler service. Here is how you can do it
- Open the Run window by pressing the Windows and R keys together
- Type “services.msc” into the search window and click on run
- A new window will open up displaying all the services running on your computer
- Find the spooler and right-click on it
- In the menu. Click on “Stop”
- The print spooler service will be temporarily disabled
- Navigate to C:\Windows\System32\spool\PRINTERS
- You will see a bunch of cache files. Select all the files and press the delete button on your keyboard or right-click on the selected files and click on “delete all”
- Go back to the services window
- Restart the Print spooler service by clicking on the “Start” button
Epson print job stuck in queue is a very common issue, Such issues can be solved by you by following this guide without excluding any steeps. Printer Touch provides 24*7 Epson printer support so that you are not stuck in a queue to fix your epson printer print queue stuck.