One of the most recalled issues with the printer manufactured by Lexmark is the Lexmark printer offline problems. The problem can stop all your printing temporarily. However, the issue in itself is not such a big issue. In this blog, we have shown 2 different methods for troubleshooting offline Lexmark printer problems.
Method 1- Fix the SNMP Status
Step 1– Open devices and printer settings from the control panel of the computer.
Step 2– Find your Lexmark printer from the printer section. Right-click on it and then click on printer properties.
Step 3– Click on the “Ports” tab.
Step 4– Make sure that the default port is checked. If it is unchecked, the Lexmark printer status offline issue is most likely to happen. Click on the box once to check it. Next, Click on the “Configure port” option.
Step 5– Enable the SNMP status and then click on “OK” or hit the “Enter” key on the keyboard.
Method – Update the Printer Firmware
Lexmark printer offline problems can also be fixed by updating the firmware of the printer. Follow the below steps to easily update the printer firmware.
Step 1– Open any internet browser on your computer and visit Lexmark’s official website.
Step 2– On the right side of the website, find “Customer support” and click on it. When the menu expands, click on “Drivers & Downloads”.
Step 3– You will see a blank space in the middle of the window, type the model no. of your Lexmark printer and then click on “Search”.
Step 4– The driver and firmware will show on the results page. You can also get extra search results depending on your printer model. Click on “Download firmware package” to download printer firmware.
Step 5– In the next step, you will need to confirm the download. To confirm the download. Press the “Start Download” button at the bottom.
Install the firmware package file after it has finished downloading. When the package file opens up, simply connect the printer to the computer and update the printer firmware. Lexmark printer status offline will be solved after the printer firmware has been updated.
Lexmark printer offline problems can cause trouble in printing. The printer might seem connected but is unable to print in such cases. Use the first method to check if the default port is checked and the SNMP status is enabled on your printer and if these are done and still the Lexmark printer status offline, then you will have to update the printer firmware. If you have done offline and still the printer status is offline, get in touch with a technician. You do not need to go out or look anywhere else for it. Call Printer Touch today and get in touch with a printer expert.