How to clear HP print job stuck in queue is a question most HP users would once have searched for. Print jobs become stuck in the queue when a device stops printing in the middle of a task.
The main reasons behind documents stuck in HP printer queue are:-
1. Unexpected interruption of power
A printer is a machine and as happens with all types of machines, an Unexpected power cut can hamper the device resulting in documents stuck in the HP printer queue
2. Little or no ink in the cartridge
HP print jobs stuck in queue can sometimes happen not because of any software issues but because of having very little ink in the cartridge. When there is no ink or little ink, your printer will take instructions to print but it will not be able to print pages so pages will stuck in the queue.
3. Print queue overload
When you give a lot of print instructions to your printer, these print jobs form a queue. When there are a lot of print jobs in the queue, the print queue is overloaded resulting in a print queue jam
4. Outdated Printer Driver
Corrupted or outdated drivers can get your HP print stuck in a queue. You need to find and install the latest printer driver made exclusively for your printer model
Printer Touch can assist you in clearing documents stuck in HP printer queue, or you may perform the manual troubleshooting methods outlined below.
Step-by-step fix for HP print jobs stuck in queue
Step 1- Restart the Printer and Computer
Before you get to work to fix HP print jobs stuck in queue, You need to restart your printer and the computer. Restarting your computer sometimes fixes small glitches and errors. It also refreshes the connection and clears temporary files.
Step 2- Clear the Print Queue
When the print queue is overloaded after you have given too many printing commands at a time, documents stuck in HP printer queue, and printing stops.
You need to clear the print queue to start printing again. To clear the print queue,
- Go to “Settings” on your computer
- Navigate to printer settings
- Find “Print queue” in the settings and click on “cancel all documents”
Your print queue will be cleared and you will be able to start printing but if it does not work out, you need to continue to steps 3 and 4 of the guide.
Step 3- Restart the Print Spooler Service
A printer spooler is the thing that pushes in and pulls out the paper in your printer. You need to restart the service. To restart the printer spooler service,
- Go to” System Setting”
- Click on “Printer Setting”
- Find “Spooler Service” and click on it
- Click on “ Restart” from the Menu
Step 4- Reinstall the HP Printer Driver
Finding and installing an updated printer driver update is easy.
To update the driver, follow the simple steps explained below
- Visit “HP” printer website
- Look for the support section on the top section of the hp printer website
- When you click on the “support section”. You will see driver updates from a list of menu
- Click on “driver updates” and while on the page look for the model no of your printer
- Click on “Download driver” and the latest printer drivers will be downloaded
After downloading the updates. Install it by following the onscreen instructions and you will be able to fix the problem of documents stuck in HP printer queue.
If you are having issues downloading and installing the HP printer driver, you can reach out to us using the Contact Us form and our dedicated HP printer technician will help you get your printer back in prime condition
HP print jobs stuck in queue is a very big reason behind hampering of your productivity but by following the steps above, you can easily fix it. Our printer also needs time-to-time maintenance which can only be done by a dedicated HP printer technician. Printer Touch is one such company that provides HP printer technicians to tackle all your printer issues. Whether it is midnight or early morning, our technicians are available 24*7 so you can focus on your work while we fix your printer.
