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Printer Not Scanning on mac OS Catalina? Solutions to Common Problems

April 4, 2025

scanner not working

You’re trying to scan an important document, but your Mac refuses to recognize the scanner. Sound familiar? A scanner not working on Mac OS Catalina can be frustrating, especially when you don’t know what’s causing the problem. It could be outdated drivers, permission issues, or a system glitch. Luckily, resetting your printer settings can often do the trick. This guide walks you through practical solutions to fix a printer scan not working issue, ensuring your scanner runs smoothly again without unnecessary headaches.

Step 1– Click on the spotlight option from the top of the window, and you can navigate through a bunch of settings through the Spotlight app. 

Step 2– Search for printers and scanners inside the empty search box and open the settings that match the search results.

Step 3– Click on the printer whose scanner not working on Mac system. If you have multiple printers attached, find and select the one having issues.

Step 4– After you click on the printer that is facing the issue of the printer scan not working, you will get a bunch of options to select. Click on the “Remove Printer” option as shown in the image below. 

Step 5– A pop-up will appear on the screen. Click on the reset option. It will reset all the printer settings and also fix the problem of the scanner not working on Mac OS Catalina. 

Step 6– The printer wont scan if you have not restarted the printer. Hold the power button on the printer to restart it. After the printer has restarted, add it back to your Mac computer.

Tried everything, but your scanner not working problem still won’t go away? A printer scan not working issue can be tricky, especially if it stems from deeper software conflicts. Instead of wasting hours on trial and error, let the experts help. At Printer Touch, we specialize in troubleshooting printer and scanner issues, ensuring you get back to scanning with ease. Whether it’s driver conflicts, connectivity issues, or stubborn errors, our team has the expertise to fix them. Getting in touch with us is very easy. You can either fill out the Contact Us form or you can call us directly. To talk to Printer Touch, call +1-844-460-2008

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