+1-844-460-2008
Your printer won’t turn off, it might seem like a minor issue, but it can indicate deeper printer shutdown issues that need attention. A stubborn printer could be stuck in an endless process loop or experiencing software glitches. One effective solution is to remove the printer driver and package, which can clear up underlying system errors and help restore normal functionality. In this guide, we’ll walk you through the steps to get your printer back to responding correctly and powering off when needed
Step 1– Right-click on the start menu and then click on the Run option as shown in the image below.
Step 2– To fix printer shutdown issues, type “Printui/s/t2” in the search box of the Run command window and then press the OK button.
Step 3– If the power does not turn off, select your printer and then click on the Remove button as shown in the image below.
Step 4– If you want to fix printer shutdown issues, you need to remove both the driver and drive package. Select the same option on the new window and then click on OK.
Step 5– The printer will send a warning message before removing the driver package. Click on Yes to continue.
Step 6– Click on Delete to delete the driver from your computer.
Step 7– Click OK and then restart your computer. After the computer has restarted, restart the printer. If the power does not turn off, simply remove the power cable from the wall socket.
The printer won’t turn off is one of the most common printer shutdown issues. Now that you know how to fix the problem by removing the printer driver and package, you’re well-equipped to regain control over your device. Routine driver maintenance can help prevent similar glitches in the future. With these steps, your printer will be back to smooth and reliable operations, responding as it should every time. If the printer is still not turning off, you should call Printer Touch for help. Call Printer Touch at +1-844-460-2008