Canon is one of the very few printer brands that is the best with scanners too. The Canon scanner not working is an issue that users rarely get on their printers. In general, machines can have issues and the printer scanner is not an exception. If you are trying to scan a document and then you see the printer scanner not working, just relax. In this blog, you will know how to resolve Canon Scanner not Working on both Windows and Mac.
Canon Scanner not Working on the Mac
Step 1– Navigate to the official website of Canon.
Step 2– Click on “Support” on the top menu and then choose “Software & Drivers”.
Step 3– Choose your printer from the list of all the printers and then click on “Software & Drivers”.
Step 4– In the next step, select “Mac” as the operating system and then select the OS version.
Step 5– To fix the printer scanner not working, you need to download the Canon Scanner Utility. Click on the “Download” button next to the scanner utility to download it.
Step 6– The downloaded file will show in the “Downloads” folder. Open the package file to run it.
Step 7– The Canon scanner not working issue will be fixed and you will be able to scan new documents from the scan utility. Click on “Continue” and then on “Agree” to continue the installation process.
Step 8– Click on the blue Install button, click on it to fully install the file.
Canon printer scanner not working on Windows
Step 1– Press the “Windows+R” button on the keyboard and then type “Services.msc”. Click on “OK” to open the services app.
Step 2– From the services app, find “Windows Image Acquisition”. Right-click on it and then select “Properties”.
Step 3– The Canon printer scanner not working issue can happen because of the WIA not starting up. Click on “Startup type” and then select the startup type “Automatic”.
Step 4– If the Service status is “Not running”, click on the “Start” button. If the status is already set to “Running”, click on “Stop”, wait for at least a minute, and then click on “Start”.
The Canon scanner not working on both the Windows and the Mac systems can be solved easily. On the Mac system, you need to uninstall the Scanner Utility, and then reinstall it again from the official website of the Canon. If you have tried the above method and still the Canon Printer Scanner not working, reach out to Printer Touch. Our representative will call you back and help you fix the issue. Call Printer Touch now!