Printer offline issue
Printer offline is one of the most common tally printer issues if you are using a wireless connection to connect your printer to the internet. Offline issues on the Tally printer can come in randomly either due to a driver change or by itself. Follow the steps below to fix such tally printer problems.
- Open the control panel
- Select “devices and printer”
- From the list of devices, choose your printer
- Right-click on the tally printer and select “Printer properties”
- Printer properties will open up
- Double check if the option of “Use printer offline” is unchecked or not
- Uncheck if it is not and then click on “Apply”
- Your tally printer will be set to online use
Printer Paper Jam
A printer jam is a problem that requires immediate “Printer Troubleshooting”. Paper jams on Tally printers occur when a piece of paper or slight dust gets inside the printer and obstructs the path of the printer. When there is obstruction, the printer is unable to print. There can be a number of reasons behind the paper jam. Here is a step-by-step method for fixing tally printer problems related to paper jams on your printer
- Turn off the tally printer and unplug the power cables from the power output.
- Remove the paper tray from the machine
- Check all the papers
- If the papers are not in good condition, it can cause further Tally printer issues.
- Remove the papers which are not in good condition
- Open the doors of your tally printer
- Inspect the inside of the printer for any stuck piece of paper or dirt
- Take the paper out from the inside of the printer one by one without tearing it further
- Clean the dirt on your printer with a cloth
- Push the paper tray into its place after aligning the papers inside it carefully.
- Close all the doors opened during the process.
- Turn on the printer. Open a document and click “Ctrl +p” to print a file and check whether the tally printer problems are solved or not.
Print Queue problem
The print queue problems on a tally printer are some of the very old Tally printer problems. It is caused when there are too many printing commands given to the computer and the print queue becomes jammed. Tally printer troubleshooting is required to fix such problems. The steps include clearing the print queue and restarting the print spooler. Follow the instructions below carefully to fix these tally printer issues.
- Go to the start menu by clicking on the Windows logo displayed at the bottom of your screen.
- Type “Control panel” in the search bar
- Open the control panel when it shows up
- Click on “printer and devices”
- Select the tally printer you are using
- Right-click on it and select the option of “See what’s printing” to check the print queue on the tally printer
- A new window will show up that shows all the pending print jobs
- Select all the print jobs and then click on “Cancel all documents”
- Tally printer issues related to the print queue will be solved, if not, you will have to clear the print spooler. Follow the next few steps to do the same
- Open the run window or go directly to the search bar
- Search for the “services” app on the search bar and open it
- Select the“Print Spooler” service from the menu
- Click on the “Start” button
- The print spooler service on the tally printer will be started and the tally printer problems regarding the print queue will be solved completely.
Tally printer troubleshooting is very easy to get done when you follow this step-by-step instruction guide. This guide makes sure that you are able to solve tally printer issues related to print queue problems, tally printer offline issues, and paper jam situations. Your tally printer can have other different issue not mentioned in this blog. If you are having tally printer problems that are not mentioned above, contact Printer Touch now to help you guide through the process of troubleshooting. You can call us any time of the day or even in the night as our executives are available for you 24*7. Call us now and solve all your tally printer issues.
