You have reached the right discussion blog if you have been searching for “get my Xerox printer out of error state”. Xerox printers sometimes can get into an error state. A printer error on Xerox can suddenly appear on your printer without giving you a warning. There are a lot of as of why is your Xerox printer in error state. We thoroughly addressed the explanations of the errors and multiple remedies in this comprehensive guide. If you’re looking to save time and have an expert technician fix your Xerox printer, Printer Touch is always accessible. To ensure that you obtain assured service for your Xerox printer, you can give Printer Touch a call.
Causes of Xerox Printer in Error State
Here is a list of the reasons behind the Xerox printer in error state problem :
- Customers of Xerox printers can occasionally encounter issues with connectivity due to limited access to the internet. For example, if your printer is not inside the wi-fi network’s signal range or if an object is blocking internet connection signals from entering the printer, you may experience weak wifi connection and error status issues on your Xerox printer.
- A driver is a piece of software that permits your Xerox printer to be used and printed. You must frequently update the software on your Xerox printer to the latest version if you want it to operate properly. If you fail to update your printer drivers, they become damaged and halt working. On the other hand, malware and apps developed by third parties may harm the printer’s drivers and result in printer errors on Xerox printers.
How to fix Xerox Printer in error state
Printer error on Xerox could be the result of a number of unforeseen hardware and software problems. In addition, bugs in software and obsolete printer drivers are prominent violators that can cause this pesky issue. It is essential to follow the treatments listed below in order to accurately identify and cure the problem while also making sure you discover the most suitable remedy for the specific situation at hand.
Step 1- Check the connectivity of your printer
To get rid of the printer error on Xerox, it’s essential to look into your Xerox printer’s connectivity. Always clarify whether or not there is a functioning connection between your personal computer and the Xerox printer. We suggest employing a different USB port for this purpose so that you can confirm that the devices are connected precisely.
- Open the settings of your printer from the printer touch touchscreen
- Go to the network settings
- Check the signal strength
- If the strength of the signal is bad, disconnect the printer from the network
- Restart your printer
- Open the printer settings and go to the network settings again
- Connect to the network again and check the signal strength again
- If the printer is connected through cable, check the cables
- Check if the cables connected to the printer are in the finest condition
- You must remove the cables if they are not in their prime condition
- If the cable is fine and still you have your Xerox Printer in Error State, you should also check the ports that are being used to establish the printer connection
- Connect the printer from a different port and see if it helps
Step 2- Use the Windows Troubleshooter
You can use a troubleshooter to fix the printer error on Xerox
- Navigate to the “Devices and Printers” section using the start menu on your computer.
- You will see all the devices connected to your computer
- Find your Xerox printer from the list of all the devices and printers connected to the computer
- Right-click the device icon for your Xerox printer.
- Click on “Troubleshoot”
- Click on next and follow the steps to fix the issues.
Step 3- Power Cycle all your devices
Restarting the power cycle on all your devices most of the time will fix some of the printer error on Xerox. Follow the steps below to restart the power cycle on all your devices
- Before restarting the power cycle on your devices, remember to check printing jobs
- If there is a running printing job, terminate it immediately and then follow the next steps
- Turn off the computer, the wifi router, and the printer
- Wait for four to five minutes and then turn on all your devices
- All your devices will restart and then follow the next steps
Step 4- Update Xerox Printer drivers
Updating the printer driver is the last step in fixing the Xerox Printer in Error State
- Open Google Chrome and visit the official website of Xerox
- on the home page look for the support page and click on it
- Select your printer device or search for your device model
- Click on the printer model no to open a subsequent page
- Select “Driver” to download the Xerox printer driver
- After the driver download is done, open it by going into the download folder and double-clicking on the setup file