The ‘Xerox printer offline’ issue is a common problem that many Xerox printer users face worldwide. You’re not the only one who has been looking for the query “my Xerox printer says its offline.” There are several conceivable clarifications of these obstacles, including internal hardware faults or software issues with your Xerox printer. In this comprehensive discussion, we are going to look at a lot of practical solutions to the printer is offline Xerox printer issue. It is necessary that you comply with this tutorial meticulously if you want to effectively solve this aggravating Xerox printer offline issue and reinstate its seamless, operation.
Check the wireless connection
If the Xerox printer you are using is connected to the printer and the router through a wireless connection, it might be a case that there is not a strong enough signal or you have not connected to the right wireless network which can cause the printer is offline xerox printer issue. Read the instructions below carefully to fix the issue.
- Go to the printer settings and check which network it is connected to
- Also, check your computer to check the connected network
- If the computer and the printer are not connected to the same network, connect both of them to the same network to get ahead in fixing the Xerox printer offline
- After both the devices, the Xerox printer and the computer are connected to the same network, check the signal strength of the wireless connection
- You can bring the printer closer to the wifi router to improve the signal strength
- If there is any electronic device that can come in between the signal, keep it aside from the signal route of the wifi and printer
- Go to the printer settings
- On the printer settings, move to the network menu and click on the wireless connection tab
- On the network tab, choose the network the printer is connected with and click on “remove network”
- Restart the router after turning it off and waiting for like two minutes
- Go back to the printer network settings
- Click on the wifi router name that you are using to connect your printer
- In the next step to fixing the Xerox printer offline issue, enter the right credentials into the box and click on “connect” to connect the printer to the wireless network
- After the printer is connected to the network, turn off the printer again
- After waiting for a minute, turn on the printer
- The printer will automatically connect to the WiFi network
- After the printer is connected, check that the printer is online or not and whether if the Xerox printer offline problem is solved or not
Checking the signal strength and fixing the connection issue between the printer and the wireless network makes sure that the printer is offline xerox printer is gone and you can start giving online instructions to your printer.
Check For paper jam
If your last web search was “my xerox printer is offline”, you know what can be an alternate reason behind this. If the Xerox printer is experiencing an offline issue that seems unlikely to resolve itself, one most likely justification could be a paper jam within the printer. A device with a paper jam may block the device’s regular operation, leading to an Xerox printer offline status. Addressing and addressing the paper jam issue inside a Xerox printer is vital as it can help recover the printer to operational status. This, in turn, successfully resolves the issue of the printer being offline, allowing you to resume your printing actions without additional interruptions.
- Disconnect and switch off the printer after closing all the documents
- Open the front and rear covers of the printer after removing the system or paper feed tray
- Check inside the printer. Start with the front and go back to the back side of the printer checking for any kind of jam-like situation
- If there is a piece of paper or anything inside the printer, gently remove it without applying any kind of extra power
- After pulling everything out from the printer, check the printer and the printer roller for any dust
- If there is dust inside the printer, remove it
- After removing the dust, close all the printer covers and doors and place the paper feed tray back into its place
- Connect the printer back to the electricity and check if the” printer is offline Xerox” issue is solved or not
If you have been wasting time searching for “my xerox printer says its offline”, you are not the only one. Many internet users around the United States have been searching for the term. We have helped hundreds of xerox users to fix the Xerox printer offline issue with the help of this guided blog. If the problem still persists, you can call Printer Touch now and leave it to us to solve the issue.
