If you have been wondering why is my printer offline and not getting any solutions for the problem, Printer Touch is here to help you out. There are different issues that fall into this category. Sometimes the printer says offline but is connected and sometimes the printer is just not connected. In this Step by Step blog, we will teach you How to get printer back online in minutes
How to get printer online
“How to get printer back online” is a straightforward troubleshooting process. Follow the steps below and get your printer online in minutes
- Tap on the “Windows” Key on your keyboard and type “Control Panel” in the search area. Click on the app from the results to open the Control panel
- There will be all the options to change your computer settings. Find devices and printers from the menu and click on it once
- All the files connected to the computer will show up. The printer section is where you can see the printers connected to your computer. Hover over the Printer to check the status of your printer
- Right-click on the printer and then click on “See what’s printing” to open a new window
- The new window will show all the documents that are in the queue ready to be printed. Click on the “Printer” menu and check if the “Use printer offline” option is checked or not. If it is “Checked” as shown in the picture, click on it once to change the settings and use your printer offline. After this step, it is most likely that you will not be searching for “how to get printer back online”
- After the offline mode is unchecked and the still printer says offline but is connected to the computer they go back to the “Devices and Printer” settings. Right-click on the Printer that is offline and then click on “Properties” to open the properties of your printer
- From the top menu of the printer properties, click on the “Ports” tab
- Find the option of “Standard TCP/IP port and then click on it
- After you have selected the Standard port option, click on the “Configure port” button
- You do not need to edit any settings on the page, just click on the Check box that says “SNMP status enabled
- After you have unchecked the SNMP status, click on “OK” to apply the changes
- After you have clicked on “ok”, the settings are applied. The issue where the printer says offline but is connected will be solved.
Following the blog and executing it carefully make sure that you are not going back to the web browser and searching for “why is my printer offline”. Whether you own a Canon, an HP, or any other printer brand, this troubleshooting works for all of them. If you are having trouble getting the printer back online, you can call Printer Touch now and get it fixed by a printer technician.